> For the complete documentation index, see [llms.txt](https://invomagic.gitbook.io/ticketsdocs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://invomagic.gitbook.io/ticketsdocs/mssgtrack/user-and-server.md).

# User & Server

## User Tracking

Every time a user sends a message, it is tracked and counted \
You can view a user's messages and the time of last sent message using the `/messages view` command and selecting a user, this will then show you this message

<figure><img src="https://3692396313-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FETXJvJdkZBK73uujCnOn%2Fuploads%2Fzd8PVRJdbawTFOHdCEMI%2Fimage.png?alt=media&amp;token=069bbaf2-8b1f-4a9d-a23e-b82748a72131" alt="" width="563"><figcaption><p>User Message Tracking Embed</p></figcaption></figure>

## Server Tracking

Similar anytime any user sends a message it is tracked and counted towards the server's message count.

You can view the server's total message count and last sent message timestamp with `/messages view` and NOT selecting a user, doing so will give you the below message

<figure><img src="https://3692396313-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FETXJvJdkZBK73uujCnOn%2Fuploads%2FxmC1SK351m6YLO3K7aJP%2Fimage.png?alt=media&amp;token=88c91ae7-4c3c-4965-b1b9-ab6c24fd23cd" alt="" width="563"><figcaption><p>Server Message Tracking Embed</p></figcaption></figure>

## Manage Message Tracking

For server specific configuration you can use this command /messages config and you can do two operations with it.&#x20;

**Reset Count:** This will reset the server's message count, if you do this on accident we can reinstate it if you are TicketsPRO and open a ticket, however this is the only operation that can be undone with manual intervention, no other operation in Message Tracking can be done, so proceed with caution

**Reset All User Counts:** This will reset every user's count on your server, you cannot undo this.