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description: Change Settings for your Server's Ticketing!
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# Ticketing Settings

Tickets has settings you can change for all panels, these are known as Ticketing Settings and can be edited by running the `/ticketing settings` command, lets go over them

## Ticketing Settings

### User Ticket Limit

Users have a maximum amount of tickets they may have open at any one time, by default this is set to 3 meaning that if a user has 3 tickets open they wont be able to open another one, you may change this setting at anytime

### Reset User Ticket Count

For a number of reasons a user might not be able to open a ticket even though they have none 'open' this is most frequently because you or your staff have deleted a ticket channel (when you should have closed it) but it could also be because of a bug (although unlikely) if this is the case you can select this option to reset a selected users internal ticket count back to 0.

### Ticket Ratings

Whether or not to enable Ticket Ratings, more information on that [here](ratings)

