---
description: Save information in little documents to edit at anytime
---

# Tickets Documents

## What are Tickets Documents

<figure><img src="https://3692396313-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FETXJvJdkZBK73uujCnOn%2Fuploads%2FzypzROA3k4GsK4TLrljD%2FScreenshot%202025-04-26%20at%2012.29.23%E2%80%AFPM.png?alt=media&#x26;token=728d88d8-a728-43e5-90f4-cab87ae7d371" alt="" width="563"><figcaption><p>Shared Ticket Document</p></figcaption></figure>

Tickets Documents are small document-like embeds you can edit and store at any time, they're also extremely easy to edit by saving that last information you submitted as the default value

### How to create a Tickets Document

{% hint style="info" %}
The Maximum amount of documents you may have at any given time is 22, we're working on expanding this
{% endhint %}

Simply run the `/document create` command and fill out the following options\
\
Name: The name of the document, this is how you'll reference it and it can only contain alpha-numeric characters and is limited to 30 total characters\
Description: This shows up in `/document list` it is used to tell what your document is for at a first glance, it can only contain alpha-numeric characters, periods, spaces, and commas and is limited to 150 characters

### Using a Document

You use documents with the `/document open` command, it will ask for the document name, simply input your document name and it'll open the document like this:

<figure><img src="https://3692396313-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FETXJvJdkZBK73uujCnOn%2Fuploads%2FQ9au2URdeKaHcNaVPm3a%2FScreenshot%202025-04-26%20at%2012.48.00%E2%80%AFPM.png?alt=media&#x26;token=28b20bca-12d3-45c4-bf78-5f43ad85ba92" alt="" width="563"><figcaption></figcaption></figure>

This document may be edited with the two grey buttons\
Edit Title: Edits the Title of the Embed \
Edit Content: Edits the description (content) of the embed.\
\
Markdown is permitted\
Additionally, clicking on the editing buttons will load your current content/title as the default value so you can edit it with ease

<figure><img src="https://3692396313-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FETXJvJdkZBK73uujCnOn%2Fuploads%2FlNBVNMhF0DlxFuzugoWq%2FScreenshot%202025-04-26%20at%2012.49.37%E2%80%AFPM.png?alt=media&#x26;token=59e67a5b-fb59-4ccb-897d-29d0f482855f" alt="" width="375"><figcaption></figcaption></figure>

And if you want to share your document with the world you can click the "Share Document" and it'll post a regular public message of your document!

### List Documents

Documents can be all listed using the `/document list` command, this will list all your documents and their descriptions oldest to newest and in the footer the total Documents you've created

<figure><img src="https://3692396313-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FETXJvJdkZBK73uujCnOn%2Fuploads%2FtzypFlOR4YjIjS1xmA6T%2FScreenshot%202025-04-26%20at%2012.51.45%E2%80%AFPM.png?alt=media&#x26;token=a278b3c6-df25-4047-aa60-ad0c1697f04d" alt="" width="375"><figcaption></figcaption></figure>

### Delete a Document

{% hint style="danger" %}
This action cannot be undone, proceed with caution
{% endhint %}

Whether you no longer want that document or want to make room for more you can delete it quickly by running the `/document delete` command and providing the name\
When you do so you'll get this

<figure><img src="https://3692396313-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FETXJvJdkZBK73uujCnOn%2Fuploads%2FFfDjnM47k9JjoePwDHiw%2FScreenshot%202025-04-26%20at%2012.56.11%E2%80%AFPM.png?alt=media&#x26;token=09f2b079-68f3-4907-8398-13ea9e3a7d95" alt="" width="375"><figcaption></figcaption></figure>

Simply Click "Delete Document" after doing so you'll get a popup asking for you to type "Delete my Document" do this exactly, and submit it, it will then delete your document&#x20;

<figure><img src="https://3692396313-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FETXJvJdkZBK73uujCnOn%2Fuploads%2FUh2fLe9hLXV4mcoxwpjA%2FScreenshot%202025-04-26%20at%2012.57.19%E2%80%AFPM.png?alt=media&#x26;token=2e45a31f-4736-430e-8443-7f7106a212c2" alt=""><figcaption></figcaption></figure>

