Ticketing Settings
Change Settings for your Server's Ticketing!
Last updated
Change Settings for your Server's Ticketing!
Last updated
Tickets has settings you can change for all panels, these are known as Ticketing Settings and can be edited by running the /ticketing settings command, lets go over them
Users have a maximum amount of tickets they may have open at any one time, by default this is set to 3 meaning that if a user has 3 tickets open they wont be able to open another one, you may change this setting at anytime
For a number of reasons a user might not be able to open a ticket even though they have none 'open' this is most frequently because you or your staff have deleted a ticket channel (when you should have closed it) but it could also be because of a bug (although unlikely) if this is the case you can select this option to reset a selected users internal ticket count back to 0.
Whether or not to enable Ticket Ratings, more information on that